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Informix Chat with the Lab: Informix Support - Helping Us Help You

Title: Informix Support - Helping Us Help You
Date: Tuesday, October the 30th, 2012
Time: 10:30 AM - 12:00 PM (Central Time), 16:30h Germany
Presented By: Sanjit Chakraborty -Support Engineer (IBM), Ronald Privett - Support Engineer (IBM)
Registration: Informix Support - Helping Us Help You


Informix Support is there when you need us most. You may not know that you can 
help Informix Support to diagnose and debug a problem by providing 
'Must Gather Documents'. 

These documents aid in problem determination, and save time resolving problems 
by explaining what information needs to be gathered prior to contacting 
Informix Support. Gathering this information helps familiarize you with the 
troubleshooting process and saves you time.

Support is working behind the scenes to make diagnose and debug problem easier 
and fulfill your troubleshooting needs. Over the time Informix Support added 
features that minimize downtime. You will see some of these features in daily 
use to reduce downtime and troubleshoot problems. 

Come and join us for this Event.

Register for this event at:

If clicking a link above does not work, please copy the entire link and paste it 
into your Web browser.

For technical questions, contact support at
For questions about this event, contact the host at:
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